Helping hospitals enhance transitions of care.

Using technology, analysis, and the human touch to improve post-discharge patient experiences.

Our Mission

We collaborate with hospitals to enhance patients’ transitions of care. Our passion is to promote patient health, satisfaction and loyalty while providing insight into the post-discharge experience. With our innovative communication platform and in-depth analytics, we support hospitals’ financial well-being by reducing avoidable readmissions and allowing optimal use of skilled nursing resources.

Evidence of Readmission Reductions

Profile of Our Patients

Our Partners

Frequently Asked Questions




Analyzing Causes and Effects, Part 1

An article aimed at non-statisticians who would like to improve their ability to interpret and evaluate research findings, especially findings presented as evidence of cause-and-effect relationships.

Working together with client hospitals, we…

  • Enhance patient satisfaction and loyalty
  • Give greater visibility into the post-discharge experience
  • Increase the efficiency of nursing work
  • Reduce readmissions
  • Uncover risk factors for readmission
  • Create statistical models of readmission so hospitals can target interventions to patients most in need

Applications of Our Services:

  • 30-day post-discharge follow-up
  • Chronic disease management support
  • Disease-specific programs and support for Joint Commission certification
  • Post-ED-visit follow-up
  • Pre- and post-surgery calls
  • Public health announcements:
    – Reminders of insurance open enrollment
    – Flu shots
    – Heat alerts
    – Holiday diet reminders

Download our printable Program Guide (New)


Access the Clinician Portal

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